Privacy Policy

This Privacy Policy applies to the HostShop website and services operated by RND Technologies Pvt. Ltd.. By using our website, forms, support system, hosting, software, server, email, or related services, you agree to the practices described below.

1. Information We Collect

We may collect information that you voluntarily provide through enquiry forms, support tickets, career forms, order forms, email, phone calls, or service communication.

• Name, company name, email address, phone number, city, and message details.
• Service, billing, invoice, domain, hosting, server, software, or support-related information.
• Technical details such as IP address, browser information, device type, cookies, and website usage logs.

2. How We Use Information

• To respond to enquiries, support requests, proposals, orders, and service communication.
• To provide hosting, domain, server, email, software, website, and related technology services.
• To manage billing, renewals, customer records, security, fraud prevention, and compliance.
• To improve website performance, service quality, customer experience, and internal operations.

3. Payments and Third-Party Services

Payment gateways, domain registrars, hosting infrastructure providers, email delivery services, analytics tools, and other technology partners may process limited information required to complete your service request. Their own privacy policies may also apply.

4. Cookies and Analytics

Our website may use cookies, logs, and analytics tools to understand visitor behavior, improve page performance, protect forms from abuse, and maintain website security. You may disable cookies in your browser, but some website features may not work properly.

5. Data Security

We use reasonable administrative, technical, and security measures to protect personal and service-related data from unauthorized access, misuse, disclosure, alteration, or loss. No internet-based system can be guaranteed to be completely secure.

6. Sharing of Information

We do not rent or sell your personal information. We may share information only where required for service delivery, payment processing, support, legal compliance, fraud prevention, or with your consent.

7. Data Retention

We retain information for as long as required to provide services, comply with legal or tax obligations, resolve disputes, maintain business records, and protect the website and customers.

8. Your Choices

You may request correction, update, or removal of personal information where legally and operationally possible. Some records may need to be retained for billing, compliance, security, or service history.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version published on this page will apply to future use of our website and services.